Shipping Policy

Shipping Policy

This Shipping Policy outlines our shipping procedures, delivery times, and related information.

Shipping Locations

We ship to addresses within Australia and select international locations. Please contact us for international shipping inquiries and rates.

Shipping Methods

We offer the following shipping methods within Australia:

– Standard Shipping
– Express Shipping

Shipping Rates

Shipping rates are calculated based on the weight of your order, shipping method selected, and delivery location. You can view the shipping cost during checkout before completing your purchase.

Processing Time

Orders are typically processed and shipped within 2 business days but times may vary. During peak seasons or promotional periods, processing times may vary.

Delivery Times

Delivery times depend on the shipping method selected and your location. Estimated delivery times are as follows:

– Standard Shipping: 3 – 9 business days
– Express Shipping: enquire for information

Please note that these are estimated delivery times, and actual delivery may vary depending on external factors such as weather conditions and carrier delays.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email, possibly with a tracking number. You may be able to track the status of your shipment using the provided tracking information.

Delivery Issues

If you encounter any issues with your delivery, such as delays or lost packages, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order.

International Shipping

For international orders, please note that additional customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the shipping cost.

Shipping Policy Updates

We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.

Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us.